Refund Policy

Last Updated: June 2026

Cape Fear Seafood Company is committed to your satisfaction. This page outlines our general approach to refunds and cancellations across our locations.

Online Orders

Online orders placed through third-party delivery or ordering platforms such as Toast, DoorDash, or Uber Eats are subject to the refund and cancellation policies of those respective platforms. If you have an issue with an order placed through one of these services, please contact their support team directly through the platform you used.

For questions or concerns about an order placed directly through our website, please contact the location you ordered from using the information on our Locations page.

Reservations

Reservations at Cape Fear Seafood Company are managed through Resy. If your plans change, we ask that you cancel your reservation in advance through the Resy app or confirmation email so we can accommodate other guests.

For large parties or private dining inquiries, please contact us directly at [email protected].

In-Restaurant Experience

If you have a concern about your dining experience at any of our locations, please speak with a manager on duty. We take guest feedback seriously and will do our best to make it right.

Contact Us

For any refund or billing questions not addressed above, reach out to us at:

Cape Fear Seafood Company
143 Poole Road, Belville, NC 28451
[email protected]